The Conversation Nobody Has

During a reorg, there’s a conversation most leaders wait too long to have.

Not the performance conversation.

Not the ‘here’s the new structure’ update.

The retention conversation.

“I want to make sure you know I see you. I’m invested in your being here. What do you need right now?”

Most leaders assume their best people know they’re valued. They assume they’d be told if someone was thinking about leaving.

But by the time your best person tells you they’re looking — they’ve usually already decided.

The conversation that keeps people isn’t the exit interview. It’s the one you have two months before they were going to leave.

Who on your team do you need to have that conversation with this week?