The Small Things That Build Trust
- Don Eash
- 1 day ago
- 1 min read
The Small Things That Build Trust
Trust isn't built in grand gestures.
It's built in the small things. The things that seem insignificant in the moment but compound over time.
Showing up on time.
Following through on the small commitment, not just the big one.
Remembering what someone told you last week.
Sending the email you said you'd send.
Admitting you don't know instead of pretending you do.
None of these are heroic. But done consistently, they become something powerful: a reputation.
The leaders with the deepest trust aren't the most charismatic. They're the most consistent.
Here's the uncomfortable truth: people are always watching. Not in a suspicious way — they're just noticing. Noticing whether your actions match your words. Noticing whether you treat them the same when you're stressed as when you're calm.
Trust is earned in the ordinary moments. Not the extraordinary ones.
What small thing could you be more consistent about?
Trust is built in the small things, done consistently over time. Learn more about executive coaching or schedule a conversation to explore how to build trust intentionally.